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SOPs & Processes

Build a business that runs without you.

For operations managers and founders who need every process documented, consistent, and ready to hand off.

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What SOPs & Processes Does

The SOPs & Processes assistant turns rough notes, voice recordings, and messy transcripts into clean, actionable Standard Operating Procedures. It captures how your business actually works — not an idealized version — and formats it so any team member, in any location, can follow it without a walkthrough from you.

Why SOPs & Processes Works Differently

The Vault

New SOPs are written in alignment with your existing documentation standards, terminology, and role structure — not from a generic template.

Bilingual by Default

Produces SOPs in English and Spanish simultaneously so every team member, regardless of their primary language, has a version written for them.

Aki-Coordinated

Aki connects new SOPs to the Customer Support and Project Management assistants so your standards are applied consistently across every team function.

Stop guessing. Start operating.

The Manual Way

Training new hires in person every single time

The Tsunu Way

A complete onboarding SOP generated from a single voice note

The Manual Way

Processes that live in one person's head and nowhere else

The Tsunu Way

Documented workflows your whole team can follow independently

The Manual Way

Inconsistent service quality across locations or team members

The Tsunu Way

One master standard applied everywhere, every time

The Manual Way

SOPs that are outdated the moment they're written

The Tsunu Way

Living documents that Tsunu helps you update as your business evolves

If you've said this, this assistant is for you.

If I left for two weeks, I'm not sure the team would know what to do.

We do things the same way every time but we've never actually written it down.

Training takes forever because everything lives in my head.

What SOPs & Processes Does

  • Converts voice notes, transcripts, and rough outlines into structured, formatted SOPs

  • Creates step-by-step checklists for recurring daily, weekly, and monthly tasks

  • Produces bilingual documentation — English and Spanish — in a single workflow

  • Identifies gaps and redundancies in your existing processes

  • Formats outputs for easy distribution, onboarding packets, and team training

SOPs & Processes — Active318 SOPs generated this week

Document it once. Run it forever.